TrafficSchool.com vs Best Online Traffic School [2021]

If you’ve gotten a traffic ticket in California, you already know what a hassle it can be. Getting points on your license can mean increased rates for insurance, or even a suspended license if you have more than one violation.

That’s why many California residents choose traffic school — it allows them to clear points from their licenses, get better insurance rates, and avoid some of the consequences of traffic tickets. But deciding to attend a California traffic school comes with its own hassle: Choosing a program from the thousands that are available in the state and nationwide.

If you’ve started your search for a California traffic school, two that you may have come across are TrafficSchool.com and Best Online Traffic School. To a California driver who doesn’t have a lot of experience comparing traffic schools, these and other popular options can appear almost identical. We’re here to tell you that they’re not.

We want you to choose the best possible traffic school so you can take care of your ticket quickly, affordably, and with as little hassle as possible. That’s why we’re comparing everything about TrafficSchool.com and Best Online Traffic School. Read on for all the details.

TrafficSchool.com vs Best Online Traffic School

One of the most important considerations when choosing a traffic school is whether it offers all the features you need at a fair, affordable price.

Here’s how TrafficSchool.com and Best Online Traffic School compare when looking at all the features they offer for their students.

trafficschool.com features comparison

We think we are, here at Best Online Traffic School. With just a visit to our website, you can learn everything you need to know about how and when you can take our course, how long it takes to complete, what’s required, and how much it costs

When you’re searching for the right traffic school, you need as much information as possible at your fingertips so you can quickly and easily compare programs. That’s why Best Online Traffic School is the best option in California.

But don’t just take our word for it. Here’s how Best Online Traffic School compares to TrafficSchool.com in features, requirements, pricing, and customer experience.

License and Business Information

Both TrafficSchool.com and Best Online Traffic School are fully licensed and approved by the California DMV for use by state residents.

best online traffic school logo blue

Best Online Traffic School, first licensed in 2018, currently holds license number E1314. Best Online is only licensed in California, and not any other states. For California residents, though, this is good news — we’re experts on California traffic laws and traffic school regulations. We meet DMV requirements in all 58 counties, and you can take our course from anywhere in the state.

Its California DMV license shows that Best Online Traffic School is located at 171 N Altadena Dr Ste 270 in Pasadena, California. It’s owned by Prat City, LLC, and operated by Rodney Yo. You can reach Best Online Traffic School by email at [email protected], or by phone at (530) 553-8813.

trafficschool.com logo

TrafficSchool.com holds California DMV license #E1393. It was first licensed in 1999. It’s owned by TrafficSchool.com, Inc., and operated by Eric Creditor. According to its license, TrafficSchool.com is located at 9121 Oakdale Ave., Ste. 120 in Chatsworth, California, and can be reached by phone at (800) 691-5014.

What Common Features Are Included?

One of the most important considerations when choosing a traffic school is whether it offers all the features you need at a fair, affordable price.

Here’s how TrafficSchool.com and Best Online Traffic School compare when looking at all the features they offer for their students.

What forms of payment are accepted?

  • TS.com – They accept major credit and debit cards. It’s also possible to pay by check or money order, though this may delay your course submission due to mail transit times.
  • BOTS – All major credit and debit cards, including internationally issued cards. PayPal can be accepted in some cases. We don’t accept checks or cash.

Can I take the course on any device?

  • TS.com – Yes. TrafficSchool.com courses can be taken on desktop, tablets, and mobile devices.
  • BOTS – Yes, you can use any computer, tablet, or mobile device that is internet-connected. You can also switch between devices without losing any progress.

Is there a time limit to complete the course?

  • TS.com – There is no time limit to finish the course, other than deadlines set by your court.
  • BOTS – There is no time limit to complete the course.

How long does the course take?

  • TS.com – There are no course timers, so students can finish at their own pace, whether it takes them longer or shorter than that.
  • BOTS – The course meets the minimum word count to be equivalent to California’s 8-hour classroom course. But you can work at your own pace, and it’s possible to finish the course in 1-3 hours while still meeting California’s DMV requirements.

How long does the final exam take?

  • TS.com – They did not provide an average for how long students take to finish the final exam.
  • BOTS – The average student takes 15-20 minutes to complete the final exam.

Will I get due date reminders?

  • TS.com – The fee includes one email reminder before your due date.
  • BOTS – Yes, due date reminders are free.

What happens if I fail the final exam?

  • TS.comTrafficSchool.com makes their course risk-free — if you fail, you can get a refund.
  • BOTS – You’re allowed two consecutive attempts to pass the final exam (which means getting at least a 70% score). 99% of Best Online Traffic School customers pass on the first try. But in the unlikely attempt that you fail both attempts, you’ll have to re-register for the course, as per DMV rules. Retaking the course is still free.

Is the final exam open book?

  • TS.com – Yes, the final exam is open book.
  • BOTS – California rules allow for an open book during the final quiz. You can refer back to course sections online without losing your time or place in the final exam.

Is same-day submission to the court available?

  • TS.com – Standard is 3 days. Rush (1-day) submission is available for an extra fee of $9.95.
  • BOTS – Yes, your information is sent to the DMV and your selected court as soon as you pass the final exam and submit payment for the course.

Do I get a copy of the certificate of completion?

  • TS.com – You can get a copy of your certificate for an extra fee. It’s $6.95 to have it emailed to you and $9.95 to have it mailed to you.
  • BOTS – Best Online Traffic School will have your certificate of completion available for download, and will email you a copy. You can request to have a physical copy mailed to you for a low extra fee.

Will the school track my case and make sure it gets closed?

  • TS.com – They offer a dismissal verification service for an extra $7.95.
  • BOTS – For an extra fee, Best Online Traffic School offers “Ultimate Peace of Mind” Service. This means the school will send you email updates when your course is Submitted, Processing and Closed, so you don’t have to do it yourself.

How Does Customer Service Compare?

TrafficSchool.com can be reached by phone at 800-691-5014, or by email at [email protected]. They also accept mailed inquiries and walk-ins at their physical location at 9121 Oakdale Ave., Suite 120 in Chatsworth, California.

You can also reach out to TrafficSchool.com using a contact form on their website. Unfortunately, they don’t offer a live chat feature, and their support hours are a little bit limited: Monday through Friday from 9 a.m. to 6 p.m. Pacific Time. There’s no customer support available on weekends.

When we reached out to TrafficSchool.com with some questions about their course, we received answers by email in about two-and-a-half hours. The customer service representative was helpful and fully answered all of our questions.

Then, there’s Best Online Traffic School. We offer multiple ways to get in touch with customer service. You can:

  • Email a support representative at [email protected];
  • Call a support representative at (530) 553-8813;
  • Use a live chat feature on our website.

Our live chat is available 24/7, but in the event that all our representatives are busy and can’t answer your message right away, you can search for help center articles inside the chat window while you wait.

How Do Online Reviews Compare?

When comparing different traffic schools, one of our favorite places to look is at their online reviews. After all, those reviews are left by other students, and the experiences they had are likely to be similar to the experience you’ll have.

In this case, you really can’t go wrong — both TrafficSchool.com and Best Online Traffic School have excellent online reviews.

Yelp

Best Online Traffic School has a 5-star rating based on 135 reviews.

TrafficSchool.com also has a 5-star rating, based on 647 reviews.

Google Reviews

Best Online Traffic School has a 5-star rating based on 687 reviews.

TrafficSchool.com also has a 5-star rating, based on 222 reviews.

How Much They Cost

We know how important the cost is when you’re considering traffic schools. You already have to pay for your ticket and court fees, so you need a traffic school that’s affordable.

TrafficSchool.com offers its course for $19.95. That includes all course materials and 72-hour submission to your court and the DMV once you complete the course. Rushed one-day submission is available for an extra fee, but TrafficSchool.com isn’t very transparent about this — we couldn’t find that cost anywhere on their website. We had to reach out to TrafficSchool.com customer service to learn that this add-on costs an extra $9.95.

At Best Online, our course costs just $9.99. That includes all course materials, same-day submission to your court and the DMV, and due date reminders so you don’t miss any important deadlines.

Considering all of this, Best Online Traffic School is certainly a better deal from a cost perspective. For just $9.99, you get the course, due date reminders, same-day submission, and a free downloadable certificate. With TrafficSchool.com, you’d have to pay $19.95 for the course, then another $9.95 for same-day submission, and $6.95 for a digital copy of your certificate — a total of $36.85 for everything that’s included in Best Online Traffic School’s $9.99 course fee.

The Better Choice: Best Online Traffic School

How To Find The Best Online Traffic School Near Me

Although both schools get rave reviews from their students, there are a couple of things that make Best Online Traffic School a better choice. Its 24/7 customer support makes it easier to get help if you have a problem (especially if you have trouble on a weekend, when TrafficSchool.com doesn’t offer any support at all).

But what really sets these two online traffic schools apart is their cost. They’re both 5-star schools, but with Best Online, you get the course and tons of added features (including same-day submission and downloadable certificate to keep) for just $9.99. TrafficSchool.com charges nearly twice that — $19.95 — just for its base course, and then things like same-day submission and digital certificates are add-ons that you have to pay extra for.

Because of this, we think Best Online Traffic School is the better of these two options. But don’t just take our word for it — Sign up for free today.

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